Shipping Policy

Shipping Policy

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At Rainbow River, we aim to deliver your order quickly and safely.

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Processing Time

• Orders are processed within 1–2 business days after payment is received.

• Orders placed on weekends or public holidays will be processed on the next business day.

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Delivery

• We ship Australia-wide using reliable courier services.

• Standard delivery takes 3–7 business days, depending on your location.

• Express shipping may be available at checkout for faster delivery.

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Shipping Costs

• Shipping fees are calculated at checkout and vary based on your location and order size.

• Free shipping promotions (if applicable) will be clearly displayed on our website.

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Tracking

• Once your order is dispatched, you will receive a confirmation email with tracking details.

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Delays

• Delivery times are estimates only. Orion Mobile is not responsible for delays caused by couriers, weather, or other factors outside our control.

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Incorrect Address

• Please ensure your delivery details are correct. We are not responsible for lost items due to incorrect addresses provided at checkout.

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Contact Us

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For questions about shipping, please contact us:

📞 +61 416 665 369